Answers to the most common questions

I require less than 20 t-shirts?
Sorry! Our minimum orders start at 20 garments per design.

May I have a sample sent to me of the t-shirt / garment first?
Yes, we can send plain samples of garments for the cost of the garment plus postage.

Is it possible to have a printed sample first?
Yes you can. All set up charges will apply and there will be either a fixed unit cost per sample or an hourly rate depending on the nature of the job. Email us your brief and we will work out the best option.

How do I supply my artwork?
Please refer to the artwork section on our website for full details.

Can we visit to discuss our designs?
We are happy to arrange such meetings, please email in your full brief and we will make an appointment.

Will my print work on this fabric?
If you are supplying your own garments, or maybe cut panels to print, and are not sure if the fabric composition is compatible to screenprinting, simply drop a sample or swatch in and we will test it free of charge.

Whereabouts on a shirt can you print?
Pretty much everywhere and anywhere! Front, back, sides, sleeves, inside out, running off the bottom of the shirt, you name it we've done it, again, the best idea is to mail in a visual and we can assess your plan if you have any doubts.

Do you offer bagging, tagging, labelling etc?
Yes we do, but you will need to supply your own labels or swing tags etc, we can supply plain polybags. Prices on application.

What design services do you offer?
We can create any text based design that you require and offer layout and reworking of your existing designs. We don't offer a full artwork illustration or involved graphic design service from brief.

Can I supply my own t-shirts to print on?
Yes you can. Generally you need to be able to supply 200pcs per design as a minimum order. However, this can be negotiable depending on your job spec and the quantity of designs you are submitting.

How long will it take?
Depending on the job spec and the live schedule we aim to turnaround in 5-7 working days. Express services (2-3 working days) can be achieved but may be subject to a surcharge. Production times can vary at different times in the year but we are always receptive to customers who have short lead times – just drop us a line or call and we will see what we can do.

Where can you deliver?
We deliver by courier anywhere you like in the UK or abroad. There are also a variety of timed delivery options available.

Can I collect my own order?
Yes you can.

How do I pay?
You can pay by debit or credit card and by online banking.

Contact us for a quote

0800 689 0851

sales@transformer-t-shirts.com